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Information, Help and GuidanceHelplines, Advice and Information

There are many organisations in the United Kingdom who can help you with free support and advice.

Living and working in the UK

UK Visas and Immigration
Information about all matters relating to immigration.

Non-EU Nationals travelling to other EU countries
Non-EU Nationals need to apply for a Schengen visa to enter another EU country from the UK.

Citizens Advice Bureau
Practical, reliable, up-to-date information on a wide range of topics, including benefits, housing, employment and debt, consumer and legal issues.

Lots of useful safety advice and tips regarding crime prevention and self-defence.

Equality and Human Rights Commission
An independent statutory body with the responsibility to encourage equality and diversity, eliminate unlawful discrimination, and protect and promote the human rights of everyone in Britain.

Jobcentre Plus
Jobcentre Plus aims to support people to find the right kind of jobs for them. They also provide information and advice about claiming benefits.

The UK Council for International Student Affairs Offers advice and comprehensive guidance notes on aspects of studying in the UK for international students.
Information about keeping yourself and belongings safe.


Network West Midlands
Bus, Metro and Rail Information.

Highway Code
Advice on traffic law in the UK.

National Express West Midlands
Bus information and timetables

Health Issues

British Pregnancy Advisory Service (BPAS)
BPAS is a registered charity and provides a safe, legal abortion service. The charity also provides information about contraception, counselling, sterilisation, vasectomy and vasectomy reversal, STI testing, abortion policy and practice.

Depression Alliance
An organisation that offers information and advice about depression and campaigns to raise awareness of the realities of depression.

The sites contain material about dyslexia, including information around assessments and learning.

Beating Eating Disorders
Lots of information about eating disorders, including how to find support in your area.

Information and advice about drugs.

Get Safe
Advice on how to keep yourself safe online.

Mental Health Foundation
Support, research, development, and awareness raising about a wide range of mental health conditions.

National Health Service
If you have an urgent query about your health you can get advice from the NHS. The NHS website provides health information, and can also be used for less urgent queries.

A 24 hour phone line offering emotional support.

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